Posted on: 1 November 2021

We’re delighted to announce that our Check in & Chat service, and team of Befriending Plus Volunteers at St Pancras Rehabilitation Unit (SPRU) have been recognised by the Helpforce Champion Awards - the only national awards that recognise the fantastic contribution volunteers bring to the country’s health and care system.

The Trust’s Check in & Chat service won the People’s Choice Award, which for the first time this year allowed the public to vote for their overall volunteer highlight. Check in & Chat is a friendly, compassionate and supportive service for individuals who may be experiencing loneliness, isolation, exhaustion, poor mental health or who just feel they need a listening ear.

On hearing about the award, Linda Guerrero, Check in & Chat Manager said: “We're so proud to have won Helpforce’s People’s Choice Award. Gaining the award demonstrates that Check in & Chat touches many people’s lives and testament of the support that the volunteer Chatters and Supervisors provide to CNWL’s service users and their carers.”

Read more about the service on the Helpforce Champion Awards website.

The Befriending Plus Volunteers at St Pancras Rehabilitation Unit (SPRU) was Highly Commended in the "Celebrating inclusion and diversity in volunteering" category. The team has been operating since last October and have helped patients stay connected with their loved ones during the pandemic. The focus of the Unit is largely on geriatric and psychiatric care. Find out more.

This is a fantastic achievement for all of our volunteers. Huge well done to our Volunteer Service!

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