Posted on: 21 July 2022
Charlotte Bailey, CNWL’s Chief People Officer is featured in National Health Executive Magazine highlighting the importance of listening to staff, seeking to understand their experiences and then creating the right support for staff to thrive.
She says: "Someone once told me that the best intervention I could deploy in my job as a Chief People Officer was listening because I would hear what lay beneath the surface of the words people used and behaviours.”
Read the full article starting on page 20.