Our staff are kind, emphatic and use family centered approaches that put children, young people and families at the heart of everything we do. We all contribute to a compassionate environment for everyone to make the lives of others better.

We use joint goal setting and shared decision making to make sure that the voices of children, young people and families are heard and respected throughout the therapy process.

We empower children, young people and families to develop the skills and confidence to manage their own health and well-being. We also empower other important people in the child/young person's life so that they can be supported throughout the day.

We partner with education and work with local services to increase opportunities for the child/young person. We discuss with them ways to improve the service provision. We encourage parent/carers and young people to be involved in new developments and to give us feedback.