We are specialists working together to support a person’s mental health, making their wellbeing journey easier to navigate.
Each person will be treated as an individual and together we will create a care plan that is bespoke to you and your wellbeing.
Below you can find information about our hubs, including how to be referred and support for patients who have been referred and waiting for their first appointment.
Our team is made up of:
Click on the images below to find out more about the professionals that make up the community mental health hub team
Who we help
Our hubs are for adults (18+) who need support with their mental health. We support people with a range of mental health conditions.
We offer intervention-based care, which means we are focused on a persons recovery and offer evidence-based support we know will help, this can inlcude:
- Talking therapies
- Social support
- Medication
- Family and carer support
- Working closely with GPs to give physical health support
- Employment support
- And more
The way we work is joined-up, this means we look at all areas of a person's life to see how we can help. This means we can offer support with talking therapies but also practical support with employment or housing at the same time, as it all contributes to someone's wellbeing.
We can't support people in a mental health crisis or those who need urgent support. If you are in a mental health crisis and need urgent support, you can click here for information on who to contact.
Here is some feedback from patients that we have supported:
"I had an assessment today with Nurse Louise and wanted to thank her for being so nice and helpful."
"We can't thank you enough for your compassion, your genuine care and concern was so palpable"
"My mother had fantastic care from your team, it's always been really, really good, thank you all"
How to be referred?
Referrals to our hubs are made through healthcare professionals and social services.
Patients can not self-refer, please speak to your GP, social services or named healthcare professional for advice about being referred to one of our Community Mental Health Hubs.
In some cases it may be more suitable for people to receive support from Talking Therapies instead of being referred to one of our hubs. You can self-refer to Talking Therapies and they support people who feel anxious and worried or down and depressed. Find out more below:
Where are we based?
Our hubs are located across Westminster, the one nearest to where you live will be your hub.
When you're referred, we will contact you with details about the date and time of you first appointment, in this letter will be the address of your hub and our contact number. We'll let you know the closest bus stop or train station so you can find us as easily as possible. Any questions please ask, we're happy to help guide you.
The hub you go to depends on what GP service you are a part of, to avoid any confusion on what hub you will go to, we wait until you're referred to let you know the location - that's why it is not listed on our website.
Support for people who have been referred to our hub
Waiting for your first appointment can be stressful and we're working as hard as we can to see you as quickly as possible. In the meantime we have put together resources from organisations that you can go to for support and information on what to expect when you visit our hubs after referral.
If you feel like you are getting worse while waiting, contact your referrer. If you are losing hope and need immediate support, please click the red link below for support:
We will send you a letter with the date and time of your first appointment. This letter will include the address of your closest Community Mental Health Hub and our contact details in case you need to get in touch.
At your first appointment we will get to know you and learn more about how you're feeling and what you need help with, this is known as an assessment. Together, we will discuss what support we can offer and what you think will help, and create your care plan. The person you see for your assessment will be a mental health professional, this can be a mental health nurse, psychologist or psychiatrist.
After your assessment we will give you the name of your named worker, this person will be most involved in your care and you can ask to speak to them if you ever need support.
If you were accessing Child and Adolescent Mental Health Services (CAMHS) and have now been referred to one of our Community Mental Health Hubs, the leaflet linked below is a guide for moving on from CAMHS, and what this can look like:
We're open 9am – 5pm Monday to Friday (not including Bank Holidays).